The 3 rules to quitting your job with style
Quitting your job can be very difficult. Just the idea of announcing that you are leaving can be very stressful. But leaving a company properly is also required to avoid any unwanted negative effect on your career. It can even boost it: every employer you leave is a potential sponsor.
This post will explain three rules to follow in order to avoid most of the troubles that you can encounter during the process. The outcome will depend on how you announce it, the feedback you give and the support you provide.
As usual, to know how to behave, you must put yourself in the other person’s shoes. You may know the feeling you get when you get fired. If your career is not long enough to have that kind of experience, you may remember how you felt when a loved one announced (s)he won’t continue the relationship with you. When an employee announces his departure, the employer can feel exactly the same.
So let’s look at it that way and imagine how you would prefer to be fired.
Announce it in person
You will certainly prefer to receive the letter from the hand of your boss rather than by a registered letter in the cold morning.
After you write a short resignation letter, book a meeting room with your manager. I don’t suggest you put every detail in the letter as this may be used against you or others. Since it is not required, I would avoid it completely.
Prepare in advance what you are going to say. Just like your letter, this has to be short too. The discussion that will emerge from your meeting can be lengthier of course, but the announcement itself should not be too long. Also be sure to prepare the announcement with a short introduction that will soften the effect a bit.
Give honest and personalized feedback
When you announce it, the most common question will be “why?” You would probably appreciate some honest feedback on the reason(s) why your employer decided to end your contract. The feedback you give to your employer doesn’t have to be detailed and must be oriented to you, not him.
Example: if you decided to leave because they still work with an old programming language and you can’t do anything about it, don’t tell them it’s wrong, but simply say that you don’t feel comfortable with it. In fact, almost everything is personal; someone else might love to work with that language. Using the old programming language isn’t “wrong”, just less appropriate for you.
Here’s a few recommendations for the discussion:
- be specific
- put the emphasis on how you feel things, how it affected you
- avoid any judgment on persons
- don’t talk about problems that can’t be changed
- be sure to have a neutral tone and avoid sarcasm or anger
Your feedback doesn’t have to be focused only on things that can be improved. It’s a very good opportunity to say what was great. Just like the reasons for leaving, prepare a list of what you really enjoyed at the company and be sure to talk about it during the last part of the discussion. It will soften the whole discussion.
Offer your full support
Leaving a company is not only a loss in resources, but also a source of potential problems. While your employer should have taken precautions to avoid trouble in such cases, you must ensure that you can provide the minimum support required for your former company and colleagues. Even if things didn’t go very well between you, you must stay professional. Offer your support at the very end of the discussion. Be sincere but be sure to put some limits and don’t hesitate to say no if necessary.
Quitting a job is never easy and in almost all cases, feelings are hurt. It is very unlikely that you will never face this situation again in the future. You may be in the manager’s position one day and everything in this post also applies to employees being fired.
Summary:
- Announce it person
- Give honest & personalized feedback (oriented to you)
- Offer your full support
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I’ve just stumbled across a post that conveys an opposite message – keep your exit feedback to yourself. You may wish to compare those experiences with your own.
http://h30565.www3.hp.com/t5/Feature-Articles/Don-t-Bother-Being-Honest-in-Exit-Interviews/ba-p/4828#
Anyway from what I’ve personally observed any organization larger than 10-15 people will not care about the feedback or be able to change due to their rules, due processes, hierarchy and mentality which altogether exercise some degree of a functional paralysis.
I guess if you’re contracting it is different and relationships can be reciprocal and flexible, but for permanently employed staff it’s certainly less inspiring.
Thanks for your valuable comment.
In an early version of the post, I mentionned the fact that you shouldn’t give any feedback if you are not asked to do so
I removed that sentence because I’m a big fan of feedback of all kinds and honesty in general. It pays on the long run. That’s my advice and I really hope all my employees to act like that. It’s just bare minimum respect 🙂
That said I personally try to give honest feedback to anyone that I feel will be receptive to it, but I avoid it when I think it won’t provide desired effects.
So I guess there is no single answer to the problem, but my default behavior is to provide any information I think would be useful. In exchange, I expect that my people will provide me with the same kind of information that will help me to move forward and improve. Sadly, it’s rarely the case.
I agree. As usually, it all depends. I too act differently depending on the situation and I certainly prefer honest relationships which I sadly too find a rare commodity.
Unfortunately in many cases a relationship is ruined from the start by a little (or large) deception by the employer (mostly) or by the employee (rarely). And then it goes down the hill, one side assumes it can continue to lie now and then, the other side assumes it cannot trust their partner in general and finally it ends in a separation where both sides are just happy that they won’t see or hear from each other again. Naturally there is no place here for feedback or a promise to land a helping hand whenever needed.
I personally find that a relationship that starts with a lie (even if a tiny one) pretty much never recovers, whether it is about working relations, personal relationships or anything else. Sadly I happened to be a guilty party in my younger years too. Seems that we never learn but through our own mistakes and pain…
Lie is one of those universal cosmic misdeeds that will always come after you. It has been proving true through the centuries but people still don’t get it. Human race failure…